Current Job Opportunities

Westerra Credit Union offers excellent employment opportunities to qualified applicants.

Westerra Credit Union offers a comprehensive benefits package including:

• Medical, Dental, Life and Vision Insurance
• Paid Time Off, Paid Holidays
• 401(k) & Pension Plans
• Tuition Reimbursement

Open Positions:

SENIOR DATABASE ADMINISTRATOR
The Senior Database Administrator’s role is to design, install, monitor, maintain, and performance-tune production databases while ensuring high levels of data availability. This individual is also responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software.
 
ESSENTIAL FUNCTIONS:
• Work with application development staff to develop database architectures, coding standards, and quality assurance policies and procedures.
• Implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets.
• Conduct research and make recommendations on database products, services, protocols, and standards in support of procurement and development efforts.
• Install and configure relevant network components to ensure database access as well as database consistency and integrity.
• Respond to and resolve database access and performance issues.
• Monitor database system details within the database, including stored procedures and execution time, implement efficiency improvements and allocate physical data storage for database systems.
• Plan and coordinate data migrations between systems.
• Develop, implement, and maintain change control and testing processes for modifications to databases.
• Create, or support creation of, required reports in response to business user needs.
• Perform database transaction and security audits.
• Establish appropriate end user database access control levels and develop routines for end users to facilitate best practices database use.
• Provide leadership to Database Administrators I and II and backup to other Information Technology staff as needed.
• Other duties as assigned or needed. 

Position Titles That Report To This Position: None
 
EDUCATION EXPERIENCE AND CERTIFICATION:
• AS/BS in Computer Science/IT (or equivalent work experience) is required.
• Minimum of 5 years of database administration experience in a corporate IT environment is required.
• Microsoft certification considered a plus.
• Financial institution experience considered a plus.

SKILLS AND ABILITIES:
• Strong understanding of database structures, theories, principles, and practices.
• Working technical experience with designing, building, installing, configuring and supporting SQL and other database servers required.
• Experience with data processing flowcharting techniques.
• Hands-on database tuning and troubleshooting experience.
• Knowledge of applicable data privacy practices and laws.
• Systems Administration experience with Exchange and Active Directory preferred.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
• Personal computer usage up to 95% of the time.
• Required to wear a digital pager or cell phone and be part of on call rotation (24x7x365) with Westerra’s Operations Team Systems and Network Administrators.
• Office environment.
• Works primarily at desk.
• Ability to lift 50 lbs or more.

Note: This description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

PART-TIME FINANCIAL SERVICES REPRESENTATIVE - CONTACT CENTER - LOWRY
This position provides superior member service to Credit Union members, including opening and closing accounts, making corrections to accounts and reconciling Credit Union statements via the telephone.

ESSENTIAL FUNCTIONS:
• Processes member financial requests including establishing new member relationships; online banking, eStatement and bill pay set-ups; research requests; stop payments; wire transfers and monetary transactions.
• Identifies the financial needs of new and existing members through open-ended interviewing techniques and utilizes tools (e.g. the credit bureau) to identify appropriate products and services for each member.  Presents appropriate features and benefits, and explains Westerra products and services to meet identified needs.  Asks for action and closes or refers (“cross sells”).
• Performs all duties in accordance with department and credit union policies and procedures.
• Collects required documentation and signatures from members to comply with all laws and regulations.
• Performs file maintenance and account changes as needed.
• Answers questions and solves problems for members by listening to problems, collecting data, securing answers and reporting results.
• Consistently demonstrates credit union service standards, providing a level of service that is recognized by members as exceptional.
• Actively works to assist the branch to reach its goals and participates fully in branch and credit union sales tactics.
• Demonstrates the mission, vision and values of Westerra Credit Union in all dealings with employees, members and others.
• Performs other duties as assigned.

QUALIFICATIONS:
• High School Diploma or GED
• Sales Aptitude / Cross-selling skills / multi-tasking
• Handle high call volume
• Good verbal communication skills
• Detail oriented, strong organizational skills and initiative
• Basic computer knowledge
• 1-2 year(s) customer/member service skills preferred
• Banking or credit union experience preferred

Westerra Credit Union offers an excellent benefits package including medical, dental, 401k, paid time off, and much more. Candidates must have satisfactory credit and pass background check to be eligible for hire. EOE

Apply for a job here.

Westerra Credit Union is an equal opportunity employer.