Fraud Alerts

Important Alert - October 2009
Please note that Westerra Credit Union will never ask you to verify your personal information by email, through a web link, with a text message or by phone unless you initiate the contact. Be cautious to never download virus scans from websites or pop-ups, as these may be fraudulent attempts to gain financial information. If you receive a request of this type, or believe you have responded to a fraudulent attempt, please contact us immediately to report the incident.

Phishing Alert - December 3, 2009

Reports of "phishing" scams continue to rise on the Internet as a means to attempt to fraudulently obtain personal information used for identity theft.

Beware of any emails or telephone calls that claim to be your Credit Union, an online payment service, or even a government agency. The message may ask you to update, validate, or confirm your personal or account information on a website that looks just like the legitimate organization's site, but is not. Some phishing emails even threaten a dire consequence if you do not respond.

Please be aware that Westerra Credit Union would never contact you asking for your personal information. Never give out personal information to anyone who contacts you. You cannot be sure they are who they say they are, unless you are the one initiating the contact. Because of the rise in fraud and phishing scams, Westerra may ask you additional security questions. Please be patient as we go through the process to ensure your identity is safe.

Identity Theft 

Identity theft involves stealing or taking over the identity of another person or business and using it for personal gain. Any personal information can be used by an identity thief to impersonate you.

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