Online/Mobile Banking Unavailable October 22-23

Westerra’s Online Banking, Mobile Banking and Telephone Banking will be unavailable from Saturday, October 22,
7 pm through Sunday, October 23, 10 pm as we conduct scheduled maintenance:

Please Plan Ahead 

  • Make any Online Banking, Mobile Banking or Telephone Banking transfers, payments or mobile check deposits prior to 7 pm on Saturday, October 22 or after 10 pm Sunday, October 23.
  • Your plastic cards and ATMs will continue to work during this time.

Thank you for your patience as we continue to enhance our systems.

Learn more about Online Banking and Mobile Banking

Please Update Your Contact Information

Please update your contact information now so that we can contact you quickly in the event of suspected fraudulent activity.  Simply log in to Online Banking and click on the Settings link.  Under Profile, you can select the options to udpate your mailing address, email address and telephone number.

Use the CardNav App to Turn Your Cards On and Off

For added security, download the CardNav app to manage the use of your Westerra debit and credit cards to ensure they are being used only when and where you want. You can turn your cards on or off instantly, receive real time alerts every time your card is used, set spending limits, specify types of transactions and set approved merchant locations.  You can even search for nearby Co-Op ATMs through the ATM Locator.  On your mobile device, open App Store (IOS) or Google Play (Android), search for CardNav and download the App.

Are You Traveling?

Please let us know your travel dates and destination prior to your departure.  We will place a "travel note" in your records so that you can use your VISA debit and credit cards without triggering a potential fraud alert service interruption. Notify us at 303-321-4209 or at any branch.

eTax Forms are Now Available

You can now access your Tax Forms online! Simply sign in to Online Banking, click on the designated account, click on Online statements, then click on eTaxes. You will also receive paper tax forms by mail. If you are not signed up for eStatements, click here to enroll.

New Pre-Registration Process for Vcom 7-11 and NextGen ATMs 

Westerra Credit Union is now offering self-service options to our membership nationwide, through the Vcom and NextGen ATMs, which operate via the Shared Branching network. Westerra Credit Union has three NextGen ATMs located at our Himalaya, Arvada, and City Place branches. Our staff members can assist, during business hours, with your enrollment process. If you are re-registering on a Vcom or other non-Westerra NextGen ATM, please contact us by phone or in branch, for the steps required to enroll.

Portable Housing Subsidies Available for Qualifying DPS Retirees and their Immediate Family Members

Portable housing subsidies are now available to qualifying low-income DPS retirees and their immediate families.  Application criteria and forms can be found at this link: Contact Rosanne Sterne, Managing Consultant, DESCI Fund, The Denver Foundation, 303-300-1790 x126 for further information. 

Don't Let Congress Tax Our Credit Unions

The Denver Post featured an article by C. Alan Peppers, retired President/CEO of Westerra Credit Union.
Read the article

  • In late February 2014, the House Ways & Means Committee released its first draft of tax reform legislation – without a mention of taxing credit unions.  
  • It had been reported last spring that Congress was considering removing all exemptions—including the credit union tax exemption—in rewriting the tax code, despite the fact credit unions are not-for-profit and have been tax-exempt since our inception in the early 1900s.
  • Credit unions immediately launched the Don’t Tax My Credit Union campaign which generated 1.3 million contacts to legislators from credit union members.
  • The campaign helped convey the message that any tax on credit unions is really a tax on its members since credit unions are cooperatively owned by the people they serve. Loss of the tax exemption would mean higher loan rates, lower dividends and more fees.

Please continue to monitor this issue at as big banks and their lobbyists continue to try to eliminate credit unions as their competition.  We have won this round; but, the fight continues. 

Fraud Alerts

Please note that Westerra Credit Union will never ask you to verify your personal information by email, through a web link, with a text message or by phone unless you initiate the contact. Be cautious to never download virus scans from websites or pop-ups, as these may be fraudulent attempts to gain financial information. If you receive a request of this type, or believe you have responded to a fraudulent attempt, please contact us immediately at 303-321-4209 to report the incident.  Read more about potential scams.

Marijuana-Related Accounts Prohibited

Due to state and federal regulations governing financial institutions, Westerra Credit Union does not open accounts that are associated with the marijuana industry or marijuana-related businesses.  If we discover an associated account, we will contact you immediately and close the account.  If you have an existing Westerra account that is associated with the marijuana industry or marijuana-related businesses, you are required to notify us immediately to begin the process to close the account.  If you have any questions, please contact us at 303-321-4209.

Why More Consumers Are Choosing Credit Unions

Consumer Advocates Urge Americans to Become Socially Responsible and Use Local Credit Unions
Westerra’s Move Your Money campaign featured in The Huffington Post

Credit Unions Begin to Promote Their Strengths
The New York Times says “Now might seem a perfect moment for credit unions to shout from the rooftops about what makes them different from for-profit banks..."    

The Little Banks That Can
AARP Magazine notes what members like most about credit unions is their service. 

A Better Kind of Corporation
The article predicts the recession will lead to social responsibility. 

The Huffington Post Encourages Consumers to Bank Local

Your Money is Safe
Learn how The National Credit Union Share Insurance Fund protects your deposits.

Tips for Smart Money Management

How to Manage Your Credit Score
Click here for information on credit scores, and how to manage and improve your own score.

How to Use Your Checking Account 
Tips on using your debit card, ATMs and online banking--a guide for managing your first account.

Westerra Grant to Pomona High School Featured on KATV

KATV Channel 8, Arvada Community Television, featured a segment about the Westerra School Grant awarded to Pomona High School. 
Click here to view the Pomona High School Grant Video

Westerra awarded grants to 58 schools for over $32,000 to assist with items such as art and music supplies, sports fees and equipment, books and after school programs for the 2013-2014 school year in Jeffco Schools, DPS and the Douglas County School District.  Learn more

Westerra Newsletters

January 2016
October 2015