Protect Yourself from Identity Theft and Fraud
The Security Center brings you safety tips, security notices and the most current scam alerts to help protect you and your security online.
Social Media $200 Check Fraud Scam
1/17/2020 - Westerra's Fraud team has detected numerous accounts where our members (mostly minors) are being targeted by a fraud ring on social media that instructs them to provide their online banking credentials and their debit card number and PIN. The fraudsters then deposit multiple $200 checks into the member's account via remote deposit capture (taking a photo of the check) and then withdraws the funds via ATM, at a branch or at retail point of sale location. The majority of the targeted members are in Aurora and in east Denver.
Please be sure to review your transaction history to look for suspicious activity and contact Westerra with any questions or concerns.
Some Aurora residents personal info may have been compromised through Click2Gov when making water payments to the city.
Read more in the Dec. 31, 2019 article on CBS Denver4.
Tips for Avoiding Fraudulent Cashier's Checks:
- Be suspicious of offers from outside the United States.
- Be wary if a buyer sends more than they agreed to pay as salary or to purchase an item. Refuse to accept the check and insist that checks be made payable to you for the amount specified – even if it means not getting the job or not making the sale. Legitimate employers/buyers will not ask you to send cash back to them.
- Do not call the number listed on the check to confirm it is legitimate. Find the financial institution’s contact information independently, online or through directory assistance, and contact them yourself to verify the information.
- If you are selling an item, tell the buyer you will meet him at the financial institution that issued the check. That way you will know if the check is legitimate.
- If it is an out of state cashier's check, tell the buyer to cash it themselves. Treat a cashier's check like any check – with caution.
- Remember, you are responsible for any checks you deposit.
- You can report fake checks to www.fraud.org.
Possible Scenarios that may involve Fraudulent Cashier’s Checks:
- Online job
- New love interest
- Grant program
- Secret shopper jobs
- Rental property deposit
- “Friend” on Facebook offering to send you money
- You are unaware why you received a check
You can learn about current fraud scams by contacting your financial institution, through the National Consumers League, the Consumer Federation of America or by visiting the Internet Crime Complaint Center (IC), a website monitored by the FBI in regards to online scams.
According to Regulation CC (Availability of Funds and Collection of Checks), financial institutions are required to make up to $5,000 in cashier’s checks immediately accessible. However, just because you’ave been given provisional credits, the check may not be good. The check still has to clear from the institution from which it was generated. This check clearing process generally takes 7-10 business days. . Please be weary that cashing a fraudulent check can negatively impact you.
If you have additional questions, or want to make sure a Westerra check is valid, please call us at 303-321-4209.
Equifax cybersecurity incident information
As you know, Equifax has announced a data breach, potentially impacting 143 million customers. Equifax recommends you go to the website they have set up for consumers to see if you were affected at www.equifaxsecurity2017.com. You can also call the Equifax call center at 866-447-7559. They have set up protection measures you can take advantage of because of the breach.
In light of this incident, Westerra also recommends the following:
- Review your transaction history on an ongoing basis to see if any unauthorized transactions may have been made on your accounts. If you find any unauthorized activity, please contact us immediately at 303-321-4209 or 1-800-858-7212. Transactions can be easily monitored through Westerra's free Online Banking and Mobile Banking.
- Utilize Westerra’s CardNav App to manage and monitor your Westerra debit and credit card transactions. Download the CardNav App at the App Store (IOS) or Google Play (Android).
Westerra will continue to apply our security practices in the best interest of our membership.