Westerra’s Mortgage Loan Officers

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Meet Westerra's Mortgage Loan Officers

Amanda Olivas headshot

David Hilburn headshot 

A little about me: 

I am a highly motived individual who enjoys originating home loans. The part I enjoy the most about originating loans is getting to know each member and finding out what their financial goals are. With 12 years’ experience of originating, I believe my knowledge allows me to provide a professional opinion and present a viable solution for our members. Coupled with my finance background I believe I’m the right MLO for any member looking to explore a new mortgage or trying to refinance an existing mortgage.

Client Testimonial:

"This was the most pleasant financial experience that I have ever had. David is a professional!" - Shirffa G.

Cinthya Aubert headshot

Anthony Hai headshot

A little about me:

I am the Contact Center Loan Officer, which means I answer calls related to refinancing your mortgage or obtaining a fixed rate second mortgage. With almost twenty years in the industry, mortgages are in my blood! My passion is helping you achieve homeownership or refinancing to help you accomplish your goals, such as education, travel, or starting a business. I have worked with some of the big lenders, but I prefer the personal touch of a credit union. With Westerra’s array of special portfolio loans, I find quick solutions for your individual mortgage needs.

Family, travel, and making a difference in the world are the most important things to me, but I am also interested in aircrafts and space. I love living in Denver and serving the people of Colorado!

Andrew kim headshot

A little about me:

I have worked in the mortgage industry for over 15 years. I truly enjoy helping our members’ goals and dreams come true and I feel so blessed to work in my calling of helping others. You can expect professionalism and transparency when working with me. I am married to my life partner Lorraine. We share our home with our miniature Schnauzer, Beauty. We have two beautiful grandkids in Arizona and we enjoy their summer visits to Colorado. I look forward to serving you!

Kimberlee Stephenson headshot

A little about me: 

Helping families realize their dream of homeownership is a passion. I understand this process is something most people only do a few times throughout their lives. My degree of study was marketing and business finance at Colorado State University. I have over 20 years’ experience in the business. With my expertise, experience and education, I can help you obtain your financial goals. Whether you are a first-time homebuyer, subsequent buyer or looking to increase your portfolio with real estate investments, you can count on outstanding service throughout the process. 

My business is built on honesty and integrity. I am committed to providing my current and past customers with the highest quality of service possible!

Testimonials:

"I want to advise that Kim Stephenson is an awesome resource, support, asset and brand ambassador for Westerra Credit Union. I just refinanced my mortgage loan with Kim and experienced nothing but exemplary customer support and service. Unfortunately, most organizations have moved away from true "customer service" and genuine care for their customers. Kim's commitment to providing me with the best product available makes me proud to be a member of the credit union. If there is an award or company recognition that can be bestowed upon her - she would be well deserving of the accolades! Many thanks to Kim!"
- Alethea K.

"Thank you for all the wonderful help that you provided to us today. You were so responsive and professional about getting us our letter so quickly and supporting the changes to our loan. I hope all this effort results in a townhouse! I do want to say that I could not have asked for a better loan officer - and I want to thank you for going above and beyond for David and me."
- Terry A.

Joy Mantelli headshot

A little about me:

Providing over 20 years experience in the Mortgage industry, I have been blessed to work for my members at Westerra Credit Union since 2009. Whether to help them refinance into a better financial position from their current mortgage or be a part of them becoming a homeowner, my first goal is to provide a world class lending experience. It is a true "joy" to work for my members and I hope that shows in every aspect regardless of the end result. I am here to educate my members and ensure a benefit is provided. Having gratitude, spending time with my husband and being kind to others is what I strive for every day of my life.

Client Testimonials:

"I cannot thank you enough for all you have done for us during this past month. Yesterday’s closing went seamless (as expected). Your top notch client service and passion for success truly stands out in my mind, especially in my line of work. Westerra is very lucky to have you on their team. For any future transactions, I will definitely contact you first and provide recommendations your way as I hear of them. Cheers to everything we are thankful for…today it is you!" - Kristen B.

"We are so very thankful for all your help on helping us get this home! We truly could not have done it without wonderful people like you working so diligently and relentlessly to make sure we always had what we needed to succeed. You are the best and continue to be! So, really this is one year celebration of not only our homeownership, but also remembering how awesome you are! - Sutton K.

"The closing went well and it was seamless. Thank you so much for all of your support and hard work. You went above and beyond. Thank you again for everything." - Lynn

"Thanks again for all your help (and persistence) in facilitating the refinancing of my mortgage. I enjoyed working with you and really appreciate that you kept me informed of things were progressing, as well as timeframes for the completion of process milestones along the way." - Bill W.

"Joy was fantastic to work with - she was quick to process my application, told me exactly what I needed to give her and by when, and explained everything to me. She went above and beyond, helping me on a Saturday evening so that I could get an offer in on my house - something that without her assistance wouldn't be possible. I felt 100% comfortable as a first time homebuyer in Joy's hands." - Katie

Read more reviews

Nancy Lumbye headshot

A little about me:

With over 28 successful years as a mortgage loan officer, it is my honor and pleasure to work with our Westerra members since 2012. My commitment is to assist our members in making the best mortgage decision, whether buying their first home, upsizing or downsizing, or refinancing their existing home.  With compassion and dedication, I strive to make each home transaction experience relaxed and informative. My goal is to be a resource that you are comfortable with not only throughout the process but long into the future.

Initially from Michigan, I attended the University of Denver. I was a middle school teacher in Jeffco and substituted in Cherry Creek and Littleton School Districts for many years before earning my MBA at the University of Colorado Denver. I have been happily married for over 25 years, am a proud mother and a devoted grandmother. I live each day to the fullest and begin each day with a grateful heart. 

Client Testimonials:

"Nancy Lumbye was our Mortgage Loan Officer and she went above and beyond to help us get approved to refinance our current loan and HELOC. We ran into several hurdles along the way, but that did not stop her determination to help us. I have never had such great customer service from any bank. Nancy is truly an asset to your company. We are grateful for her help to get us in a better financial situation. Because of this great experience we will refer Westerra to all of our friends, family and co-workers in need of financial/banking assistance." - Mary

"[You provided] exactly the type of smart, informed facts we needed. Darn, you are good! Thanks so much for taking the time to run through this exercise with us. It's exactly the reason why we left [other financial institution] to join Westerra in the first place. We are so grateful for your work in educating us. Again, thank you so much for reviewing our case." - Margo K.

"Nancy is thorough and will do anything needed to help you get the house you want. She is an expert at all types and phases of home financing." - Sue M.

"You have been so great to work with!! Smooth, I like it!" - Amy H.

"I have never been so impressed with a loan officer. Nancy is extraordinarily competent and takes a personal interest in securing your loan." - Fred Z.

"You are the coolest lender ever!" - Chris C.

"Just wanted to let you know that we really did appreciate your through professionalism, your attention to detail, your going the extra mile to ensure that everything worked out.  We also appreciate that you took the time and effort to drive all the way out to the closing to provide us with those wonderful Westerra coffee cups. I know it was a long drive, but we really, really appreciate the effort. Thanks for everything you did." - Austin S.

"Nancy always had our best interest in the forefront." - Heather R.

"Nancy is the best!" - Daniel J.

Monika Higgins-Szczur headshot

A little about me:

I have 20 years of experience in the mortgage industry. I am caring, personable and I enjoy working with people. I understand the mortgage process and I make sure our members understand the process as well and that they feel comfortable. I am reliable and communication is very important to me. I listen to each individual situation and I strive to offer our members excellent customer service.

My personal approach is to create highly satisfied clients through determination, dedication, and excellent customer service.

Helping others is my passion therefore, my personal mission closely aligns with Westerra’s in that “It is all of us working together to provide amazing service to one another and to our members”.

When I am not working, I enjoy spending time with my family, drinking gourmet coffee and dancing Argentine Tango.

Chery Lipan headshot

A little about me:

As a Loan Officer at Westerra Credit Union, I am committed to helping members understand the mortgage process and guiding them to the best financial decision for their circumstances. With over three decades of experience, I am an expert in Conventional, FHA, VA, and Jumbo financing.

I am married to Jim and have two sons. Family is very important to us. They are wonderful cooks, and we get together at least one night a week for dinner and exchange recipes. We also enjoy traveling and bowling.

Kimberlee Stephenson headshot

A little about me: 

Helping families realize their dream of homeownership is a passion. I understand this process is something most people only do a few times throughout their lives. My degree of study was marketing and business finance at Colorado State University. I have over 20 years’ experience in the business. With my expertise, experience and education, I can help you obtain your financial goals. Whether you are a first-time homebuyer, subsequent buyer or looking to increase your portfolio with real estate investments, you can count on outstanding service throughout the process. 

My business is built on honesty and integrity. I am committed to providing my current and past customers with the highest quality of service possible!

Testimonials:

"I want to advise that Kim Stephenson is an awesome resource, support, asset and brand ambassador for Westerra Credit Union. I just refinanced my mortgage loan with Kim and experienced nothing but exemplary customer support and service. Unfortunately, most organizations have moved away from true "customer service" and genuine care for their customers. Kim's commitment to providing me with the best product available makes me proud to be a member of the credit union. If there is an award or company recognition that can be bestowed upon her - she would be well deserving of the accolades! Many thanks to Kim!"
- Alethea K.

"Thank you for all the wonderful help that you provided to us today. You were so responsive and professional about getting us our letter so quickly and supporting the changes to our loan. I hope all this effort results in a townhouse! I do want to say that I could not have asked for a better loan officer - and I want to thank you for going above and beyond for David and me."
- Terry A.

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