Great customer service and great online experiences.
Whether it has been using Westerra for my first mortgage loan or using the online interface to manage my accounts, I have never been dissatisfied. My mortgage account specialist I worked with was more than exceptional, she was on top of emails and answered all questions to my satisfaction. While everything around buying our first home was very stressful, working with Westerra was the sole bright light and made us feel at home and assured that we were in great hands. Thanks!
How Westerra Works for You
Every time I call in about a question or problem, the people at Westerra are both polite and provide excellent member service. Unlike other banks, they are not pushy, not fast talking and very down to earth.