Customer Service, location and consistency.
During member appreciation week, cookies and water were given. The cookies were great. I called the member service line. Although this was a very non-important question (where did you purchase the cookies?), the same quality of service and concern to provide the needed information was given. Point being that Westerra staff always provide great member service.
How Westerra Works for You
Westerra always goes the extra mile to assist. I have been with Westerra when it was Lowry Credit Union, Gateway Credit Union/Safeway Credit Union, and now Westerra.