Skip to Main Content

Member Assistance Resource Center

Westerra is here to provide you and your family peace of mind. You can always reach out to discuss your specific situation: or call us at 303-321-4209.

Woman on a virtual call with 8 others

Stay connected

If you are visiting a branch, see all of our credit union locations for the latest information. Appointments are available virtually, by phone or in person at a branch. All drive-ups are open. The vast majority of our team is working from home to make things happen behind the scenes, to answer your calls and emails, and to meet with you virtually. You can also access your accounts through our Mobile App, Online Banking, Automated Telephone Banking and 1000 free CO-OP ATMs. If you need help using any of these services, please call us at 303-321-4209 or email us at

It is important to us to help our members who find themselves in financial hardship. Please let us know how we can help you. Contact us at 303-321-4209 or to discuss your specific situation.

Easy ways to access your accounts

Meet by virtual appointment, phone or in-person at a branch

Click here to schedule an appointment. If you do not find an appointment available on the day you prefer, please check another branch, or contact us with your specific questions at 303-321-4209 or

Deposit checks using the mobile app

Download the free Westerra Mobile app in the App Store (Apple) or Google Play (Android) – You can view account balances and history, transfer funds, make payments, pay bills and deposit checks from your smartphone.

Use online banking and bill pay

Online banking is free and available 24 hours a day, seven days a week. Verify deposits and withdrawals, view account activity, print eStatements, transfer funds between your Westerra Credit Union accounts, make Westerra Credit Union loan payments, view and print cleared checks from your account, check balances, pay bills and more. Click here to enroll in Online Banking. The system will guide you through the process to sign up. If you need assistance, please contact us at 303-321-4209 or email us at

24-Hour automated phone banking

Call 303-320-7774 to check balances, transfer funds between your accounts and much more. The automated system walks you through the process, making it easy. 

1,000 free ATMs in Colorado

Access your account at any CO-OP Network ATM. You can even make deposits at many ATMs. All fees are now waived for ATMs outside the CO-OP Network. Be aware that the ATM owner may still charge a fee.

200 Colorado CO-OP shared branching locations

Typically you can access your account at any credit union that is a member of the CO-OP Shared Branch Network.  Currently, some credit unions are limiting access to their members only.

Bank by phone

Talk to a Westerra representative M-F 8am-6pm & SAT 9am-1pm at 303-321-4209. Please be aware that our hold times may be slightly longer due to the increased volume. 


Email us at

For our business banking members

Business Banking

Enroll in Online Business Banking

Business Banking App

Download the app in the App Store (Apple) or Google Play (Android).   

Woman using ATM with her dog behind her

More ways to deposit checks:

       - Mobile Banking       - CO-OP Network ATMs       - Night Deposit Drops in Branches       - Drive-Up Branch Services       - CO-OP Shared Branches

Here for Our Members. And Our Community.

Award Recognition

In 2023, Westerra Credit Union was honored with the prestigious Dora Maxwell Social Responsibility Award by the Go West Credit Union Association in recognition of their Westerra Cares community engagement initiative. This award exemplifies Westerra Cares’ commitment to the community, as it focuses on education, financial literacy and community basics.

Investing in in Clean Energy  

From partnering with the Colorado Clean Energy Fund to providing free renewable energyfinancing tools to those in the RENU program, we are finding ways to support small businesses in our communities and benefit our members through competitive financing rates and terms. We also offer the ability to re-amortize their loan for free from any future tax credits. Westerra also celebrated our first solar loan funding with our new partner Enium.

Westerra Works for 337 Team Members – and Counting

As a company, Westerra is always working to make people’s lives better, easier and more productive.When we help make people’s work lives as fulfilling as their personal lives, Westerra Works. We accomplish this by promoting from within as much as possible; providing 16 hours of volunteer time offfor every employee; help our people grow through mentoring and new challenges; and offer generouspolicies for personal time off, health coverage and leave of absence. Learn more About Us.

Boy rides a skateboard while wearing a toy rocket pack on his back.

Westerra is dedicated to serving you safely.

Please let us know how we can help.

Talk to us