Member Assistance Resource Center
Westerra is here to provide you and your family peace of mind. You can always reach out to discuss your specific situation: WesterraCanHelp@WesterraCU.com or call us at 303-321-4209.
Stay connected
Appointments are available virtually, by phone or in person at a branch. Our team is available to answer your calls and emails, and to meet with you virtually. You can also access your accounts through our Mobile App, Online Banking, Automated Telephone Banking and 1000 free CO-OP ATMs. If you need help using any of these services, please call us at 303-321-4209 or email us at Email@WesterraCU.com
It is important to us to help our members who find themselves in financial hardship. Please let us know how we can help you.
Easy ways to access your accounts
Meet by virtual appointment, phone or in-person at a branch
Click here to schedule an appointment. If you do not find an appointment available on the day you prefer, please check another branch, or contact us with your specific questions at 303-321-4209 or Email@WesterraCU.com.
Deposit checks using the mobile app
Download the free Westerra Mobile app in the App Store (Apple) or Google Play (Android) – You can view account balances and history, transfer funds, make payments, pay bills and deposit checks from your smartphone.
Use online banking and bill pay
Online banking is free and available 24 hours a day, seven days a week. Verify deposits and withdrawals, view account activity, print eStatements, transfer funds between your Westerra Credit Union accounts, make Westerra Credit Union loan payments, view and print cleared checks from your account, check balances, pay bills and more. Click here to enroll in Online Banking. The system will guide you through the process to sign up. If you need assistance, please contact us at 303-321-4209 or email us at email@westerracu.com.
24-Hour automated phone banking
Call 303-320-7774 to check balances, transfer funds between your accounts and much more. The automated system walks you through the process, making it easy.
1,000 free ATMs in Colorado
Westerra is dedicated to serving you safely.
Please let us know how we can help.
Resources to Help You Make a Difference
California Fire Foundation- Direct support to fire victims
League of California Community Foundations- Rebuilds homes, restores lost belongings, provides counseling
Los Angeles Fire Department Foundation- Tools and supplies for firefighters
Red Cross- Direct support to those impacted by the fires
World Central Kitchen- Volunteer chefs cooking food and assembling sandwiches to give to hungry survivors and aid workers
Fraudsters often target generosity during crises. Help members protect themselves by sharing these tips:
Vet Solicitors Carefully: Refer members to the Federal Trade Commission (FTC) for guidance on recognizing scams.
Research Charities: Encourage the use of trusted resources like Charity Navigator or GuideStar to verify organizations before donating.
For additional tips, members can visit the FTC website or trusted charity platforms.
