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Frequently Asked Questions

The U.S. government has amended rules to require financial institutions to collect and verify specific information from businesses establishing new memberships, shares or loans. Requiring the disclosure of key individuals who own and/or control a business helps law enforcement investigate and prosecute crimes. Have any questions? Email us. We're here to help! This requirement does not pertain to Sole Proprietorships or Business Club Associations.

Beginning March 12, 2024, Westerra systems will be live to accept Contactless Card transactions. Members who request a consumer Westerra debit card through our “instant issue” process as of March 12th will be provided a card that has the new Contactless feature.

New Credit and Debit Cards Issued Starting in May:

Starting May 2024, all members who have a consumer and business Westerra debit and/or credit card will receive a newly designed card featuring this Contactless technology. Members will receive an email notifying them their new card is on its way. This email will include the last four digits of the current card number (card numbers will not change due to this re-issue). You can expect your cards to arrive separately with staggered delivery timeframes due to cards being issued based on its expiration date. Be sure to check out the activation information, next steps, and additional information included with your card mailer!

With the Westerra Rewards program, you can earn reward points for cash back, gift cards, travel, experiences, merchandise and more with your Visa Signature® credit or debit card. Plus, you can earn bonus points! Westerra Rewards is our way of thanking you for choosing Westerra.

What is Westerra Credit Union's Routing Number?

  • Routing Number: 302075319

When a check is issued, it requires an endorsement before you can deposit it.

It is important that you properly endorse your check to avoid possible returns or delays in processing it, and getting those funds deposited into your account.

The following tips will guide you in making sure your check is properly endorsed, depending on the type of check, the issuer, and who it is made payable to.

Wire transfers are a way to electronically transfer funds from one person or entity to another person or entity.

Quick tips:

  • Do not wire funds to anyone who overpays for something sold online or sends a check or money order, then cancels the deal and asks you to cash the check and wire back the money.

  • Give checks or money orders you receive from a stranger time to clear your accounts before you use the funds. Check with your financial institution for guidelines. If something feels off, it probably is.

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