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  • Account Change Request Form - Use this form to change your legal name or add another person as a joint owner on your account.

  • Revoke Joint Owner Form - This form removes an individual from your account. Please note this form needs to be notarized or signed in front of a Westerra employee.

If you're trying to dispute an ACH transaction, please call our Contact Center at 303-321-4209 or 1-800-858-7212, Monday - Friday 8:00 a.m. - 6:00 p.m., Saturdays 9:00 a.m. - 1:00 p.m.

Credit Card, Debit Card or ATM Transaction Dispute - Fill out this form to file a dispute for these types of situations:

  • Fraudulent Transaction Disputes - If you see a transaction posted that you did not participate in or if your card has been lost or stolen.

  • Merchant Transaction Disputes - If you were overcharged, charged twice, were promised a credit and did not receive it or did not receive the merchandise or services purchased.

  • ATM Card Transaction Disputes - To dispute an ATM card transaction (such as an incorrect amount was dispensed or the amount you deposited differs from the amount on your receipt).

Link your Westerra Credit Card as Checking/Spending Overdraft Protection Form - Complete this form to create or update the Overdraft Protection Sequence for your Checking/Spending Account to include your Westerra Credit Union Credit Card.

  • Westerra Direct Deposit Form - Fill out, print and give this form to your employer to automate payroll deposits into your Westerra account.

  • Advice of Banking Account Change Form - Fill out, print and give this form to a biller so they can set up automatic payments from your account. You can also use our Bill Pay service in Digital Banking.

ACH Stop Payment Request - Fill out this form to stop automatic withdrawals from your account.

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