How can we help you?

• Account Change Request Form - Use this form to change your legal name or add another person as a joint owner on your account.

• Revoke Joint Owner Form - This form removes an individual from your account. Please note this form needs to be notarized or signed in front of a Westerra employee.

• Westerra Direct Deposit Form - Fill out, print and give this form to your employer to automate payroll deposits into your Westerra account.

• Advice of Banking Account Change Form - Fill out, print and give this form to a biller so they can set up automatic payments from your account. You can also use our Bill Pay service in Online Banking.

• Authorization Agreement for Automatic Westerra Loan Payments - Use this form to set up or modify automated Westerra loan payments. These can also be set up in Online Banking through External Transfer.

• Authorization to Terminate Direct Payments - Fill out this form to discontinue automated Westerra loan payments. Please note - you don’t need to fill this out if your loan has been paid off.

• Authorization Agreement for Transfer of Funds to a Westerra Deposit Account - Use this form to initiate a transfer of funds from another financial institution to a Westerra savings, checking, Money Market, IRA Share or Coverdell account.

• First Mortgage Automatic Monthly Payment ACH Form - Use this form to set up an automatic monthly payment on an existing Westerra first mortgage loan.

• Payment Due Date Change Request Form - Fill out this form to request a change to your loan payment due date.

• Domestic Wire Form - Use this form to request a domestic wire transfer from your Westerra account to another financial institution within the United States.

• International Wire Form - Use this form to request an international wire transfer from your Westerra account to another financial institution outside of the United States.

• Begin here to become a Member of Westerra Credit Union. You can also open an account online!

• Or go here to become a Business Member at Westerra.

ACH Stop Payment Request - Fill out this form to stop automatic withdrawals from your account.

• The Subordination Request Form for mortgages is primarily for lenders inquiring about our subordination requirement for people that have a second mortgage with Westerra and will be financing a first mortgage.

• Go here for the Energy Efficiency Subordination Request Form.

Credit Card, Debit Card or ATM Transaction Dispute - Fill out this form to file a dispute for these types of situations:

• Fraudulent Transaction Disputes - If you see a transaction posted that you did not participate in or if your card has been lost or stolen.

• Merchant Transaction Disputes - If you were overcharged, charged twice, were promised a credit and did not receive it or did not receive the merchandise or services purchased.

• ATM Transaction Disputes - To dispute an ATM transaction (such as an incorrect amount was dispensed or the amount you deposited differs from the amount on your receipt).