Here are forms to assist you with your specific needs. Please note that some of these actions can be requested in Online Banking. To use a form below, simply complete the form, print it out, sign and return it in-person to any of our branch locations, mail it to Westerra Credit Union, P.O. Box 9408, Denver, CO 80209 or fax it to 1-866-208-1597. More specific information may be found on some forms. For security purposes, please do not return completed forms by email.
Please note we will never ask you to send us personal information such as your account number, PIN, Social Security Number or Tax ID through email or social media channels. If you do receive a request like this or any other suspicious phishing email, please forward it to us at firstname.lastname@example.org.
Business forms below
Change of Address Form
Account Ownership/Name Change
Direct Deposit/Third Party Direct Payment
Loan Payments/Funds Transfer
Switch Your Checking Account
Stop Payment (Checks/ACH)/Unauthorized ACH Debit Form
Credit Card, Debit Card or ATM Transaction Dispute
- Transaction Dispute Form - Fill out this form to file a dispute for these types of situations:
- Fraudulent Transaction Disputes - if you see a transaction posted that you did not participate in or if your card has been lost or stolen.
- Merchant Transaction Disputes - if you were overcharged, charged twice, were promised a credit and did not receive it or did not receive the merchandise or services purchased.
- ATM Transaction Disputes - to dispute an ATM transaction (such as an incorrect amount was dispensed or the amount you deposited differs from the amount on your receipt).
Check Reconciliation Form
Subordination Request Form
Business Banking Forms