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Our New Digital Banking is Here

Our new Digital Banking and mobile app now have a refreshed look and provide exciting new features designed to make your banking experience even easier. From spending insights and analysis, to budgeting tools, self-service options, easy transfers and payments, and so much more, we’re thrilled to bring a whole new world of banking to your fingertips.

If you received information saying your account has been transitioned to our new Digital Banking but you have not yet enrolled, please click here. Remember to download the new app after you enroll. Please note that we are experiencing a high call volume during this transition.

Illustration of Email

Get Enrolled

  1. All members have now been transitioned over to our new Digital Banking.

  2. Please double-check your email for your invitation, which will include your sign-up link. When you receive your email invite, follow the instructions in the email to complete your enrollment.

  3. Alternatively, you may also enroll by clicking here.

  4. You must sign up using your unique link, or directly through our website, prior to being able to access your account through the new app.

  5. If you are experiencing issues logging in or accessing your account, please call 303-321-4209 for assistance. Our branch representatives can also assist you.

We appreciate your patience during this transition. Please note that we are experiencing a high call volume at this time.

New Digital Banking has arrived.

Enroll Now

Download the New App

After you have successfully enrolled, download our new app, and delete the old one.

  1. You will need to complete enrollment before you download the app.  

  2. On your phone, search for “Westerra Credit Union” in your app store, and look for the app with the white icon. You can also find the app by clicking below:App Store (Apple) | Google Play (Android)

  3. Once installed, launch the app and log in with the same username and password you created during your enrollment.

  4. The old app no longer works. Be sure to delete it after you complete enrollment. (Hint: the old app has a black icon.)

Person downloading Westerra Digital Banking on their phone

After you have enrolled...

  1. Automated internal transfers and payments you had set up in the past should automatically carry over. Check that these were switched over successfully by logging in and going to Move Money and then Scheduled Transfers in the top menu. If these did not switch over correctly, you can set them up by going to Move Money and then Make a Transfer in the top menu.  

  2. External transfers will not switch over. You can set up external transfers in Move Money and then select External Transfers, or through Pay People in the top menu.

  3. The Pay People feature is a free person-to-person payment service that replaces Popmoney. Add any account details you had in Popmoney to Pay People; these will not automatically switch over.

Having trouble logging in? Check that your contact information is up to date.

The new Digital Banking platform has enhanced security measures and a multi-factor authentication process, including a security verification that will only let you login to the new platform to change your password by answering a text or phone call. It is important we have your most updated email and phone number.

If we do not have your accurate email address and phone number on record in online banking before we switch over your account to the new Digital Banking platform, for security purposes you will be unable to log in to Digital Banking after you download the new app. Please call us to update your contact information at 303-321-4209.

This is just the beginning!

Watch for more exciting tools and enhancements in future releases that will revolutionize the way you interact with your banking! While the new navigation and self-service options are designed to make your banking experience easy, we have included answers to some frequently asked questions below. If you need assistance, please call us at 303-321-4209.

Give Us A Call

Frequently Asked Questions

The Reasons Behind This Transition

Member Timeline for Upgrades

Downloading and Logging-In

Mobile and App Information

Bill Pay, Payments and Transfers

Other Notes

Benefits and New Features

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